Privacy Policy for Turnberry View
1. Introduction
At Turnberry View, we are dedicated to respecting your privacy and protecting your personal data. We understand the importance of personal information and are committed to ensuring that your data is collected, used, and stored in a secure and transparent manner. This Privacy Policy is intended to inform you of how Turnberry View (“we,” “us,” or “our”) processes your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who interact with our website (turnberryview.com) and related online services. Turnberry View is the data controller for the personal data collected through this website. As the data controller, we determine the purposes and means of processing your personal data.
If you have any questions about this policy or how your personal data is used, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal data to provide and improve our services at turnberryview.com:
a) Usage Data
Includes data about how you interact with our website: IP address, browser type, referring/exit pages, pages viewed, timestamps, and session duration.
b) Account Data
Includes identifying information associated with account creation or login: full name, postal address, email address, and phone number.
c) Profile Data
Includes preferences, product or service interests, historical interactions, and behavioral data such as pages visited and features used.
d) Communication Data
Includes the contents of communications sent via our contact forms, customer support requests, and email interactions, including time and channel of communication.
e) Technical Data
Includes device identifiers, operating system, hardware model, browser plugins, and internal configuration settings.
f) Transaction Data
Includes payment records, billing and shipping address, and transaction history related to purchases or service use.
g) Preference Data
Includes your marketing and communication preferences, notification settings, language choices, and expressed product interests.
4. Legal Bases for Processing Personal Data
We process your personal data under one or more of the following legal grounds:
– Consent: Where you have affirmatively agreed to processing, e.g., for marketing communications.
– Contractual Necessity: Where processing is necessary to fulfill a contract, such as providing you with purchased services or goods.
– Legal Obligation: Where we are required by law to collect or process your data.
– Legitimate Interests: Where we have a business or commercial reason to process your data, balanced against your data protection rights.
5. Your Rights
In accordance with applicable data protection laws, you may exercise the following rights:
– Right of Access – Obtain confirmation and a copy of personal data we hold about you.
– Right to Rectification – Request correction of inaccurate or incomplete information.
– Right to Erasure – Request deletion of your personal data, subject to legal and business requirements.
– Right to Restriction – Request limitation of data processing under certain conditions.
– Right to Data Portability – Receive your data in a structured, machine-readable format and transmit it to another controller.
– Right to Object – Object to processing based on legitimate interests or direct marketing purposes.
– Right to Withdraw Consent – Withdraw previously given consent at any time without affecting prior lawful processing.
To assert any of your rights, please contact [email protected].
6. Security Measures
We implement a comprehensive set of physical, administrative, and technical safeguards designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
– End-to-end encryption for data transmission and storage where applicable.
– Role-based access controls and authentication protocols.
– Regular data backups and secure data storage.
– Staff training programs in data privacy and security awareness.
7. International Data Transfers
When personal data is transferred outside your jurisdiction, including to countries not deemed to have equivalent data protection standards, we ensure the implementation of appropriate safeguards under applicable laws. These include:
– Standard Contractual Clauses approved by the European Commission.
– Data processing agreements with third-party service providers.
– Ongoing compliance with regional regulatory frameworks such as GDPR and CCPA.
8. Data Retention
We only retain your personal data for the duration necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
Examples of retention periods include:
– Account Data: Retained during account lifespan and for up to 2 years after closure.
– Transaction Data: Retained for 7 years for compliance with financial regulations.
– Communication Data: Retained for up to 3 years for service follow-up and legal defense.
– Marketing and Preference Data: Retained until communication preferences are updated or consent is withdrawn.
After such periods, your data is securely deleted or anonymized.
9. Cookie Policy
Our website, turnberryview.com, uses cookies and similar technologies to improve user experience and analyze website traffic. Cookies are classified as:
– Essential Cookies – Necessary for basic site functionality (login, account management).
– Functional Cookies – Enhance usability and remember user preferences.
– Analytics Cookies – Collect aggregated statistical data about user interactions.
– Performance Cookies – Monitor and improve site speed and responsiveness.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA:
– Users are presented with clear cookie consent banners upon first visit.
– You have the option to accept, customize, or reject non-essential cookies.
– You may also manage cookies through your web browser settings at any time.
– For California residents, the right to opt out of the sale or sharing of personal data is respected via clear controls accessible from our homepage.
11. Children’s Privacy
Turnberry View does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not use this website or send any personal information to us.
If we learn that we have collected personal information from a child under the age of 13 without appropriate parental consent, we will take prompt steps to delete such information. Parents or guardians who believe their child may have provided us with information may contact us at [email protected].
12. Policy Updates & User Notification
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Where material changes occur, we will provide reasonable notice to you through turnberryview.com or via direct communication channels if you have provided contact details.
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your rights, please contact:
Email: [email protected]
We are committed to upholding your privacy rights and complying fully with all applicable data protection laws. Please do not hesitate to contact us with any data protection concerns.